Updated May 25, 2018
The new General Regulations on the Protection of Personal Data (known as GDPR), which aims to simplify and harmonize the legislation on personal data within the European Union, entered into force on May 25, 2018.
Logic Instrument is extremely attentive to the confidentiality and security of your data. In this “Privacy Protection Policy”, we detail precisely the data we collect, the processing we apply to them, the duration for which we keep them, the measures we take to ensure their security, as well as your rights over this data and how to exercise them.
Each time you provide personal information via the Logic Instrument website, we will inform you of the use that we will make of it. In any case, your information will remain confidential. The nature of the personal information we will collect depends on your use of the Logic Instrument website.
Commercial or customer support data
< p>When placing an order or managing a request to after-sales support, we ask you to register in our user database. In this context we collect and store information such as your name, address, telephone, e-mail address. This information is necessary for the proper processing of your order, delivery, invoicing and follow-up of your support requests.
Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website server.
We use three types of cookies, which do not have the same purposes:
- Technical cookies are used throughout your navigation, in order to facilitate it and to perform certain functions. A technical cookie can for example be used to memorize the answers filled in a form or your preferences with regard to the language or the presentation of the site.
- Web-analysis cookies are used throughout throughout your browsing, to allow us to follow your browsing anonymously and in aggregate. For this, we use the services of the audience measurement tool Google Analytics. To find out about the rules followed by Google regarding the management of these cookies, we invite you to visit the Google page dedicated to this.
- Advertising cookies may be created not only by our website, but also by other sites displaying advertisements, announcements, widgets or other elements on the displayed page. These cookies are used to offer you advertising content, including targeted advertising, that is to say advertising determined according to your browsing.
We remind you all useful purposes that you can oppose the deposit of cookies by configuring your browser. Such a refusal could however prevent the proper functioning of the Site. The setting of cookies is different for each browser and generally described in the help menus.
The personal information you provide to Logic Instrument when registering and purchasing our products on our website is only used for the processing of your orders, delivery, billing, customer support service and to respond to your requests. We also suggest that you register to subsequently receive our product information and commercial offers, but this is not a mandatory procedure and only users who have agreed to receive our offers will be concerned.
The information collected is strictly confidential and Personal Data is only communicated for the purposes of achieving the purpose for which it is collected, in accordance with this Policy. Logic Instrument undertakes not to reveal, sell, distribute, rent, share or transmit your information to third parties other than those who have a contract with Logic Instrument requiring this transmission and this only within the framework of the provision by Logic Instrument of the services set out above (registration of orders, delivery of products ordered or management of requests for after-sales support). Where applicable, these service providers are subject to the same restrictions and rules of confidentiality and protection of personal data as those set out above. We may be legally obliged to disclose your Personal Data to the competent authorities pursuant to the applicable legislative framework.
We undertake to take all useful precautions, organizational measures and appropriate techniques to guarantee a level of security appropriate to the risk, involving in particular the implementation of means intended to preserve the security, integrity and confidentiality of your Personal Data and in particular, to prevent them from being distorted, damaged or that unauthorized third parties have access to them.
You will always have access to the information you have provided to us to correct it.
Deletion: you can ask us to delete the personal information provided when creating your account by filling out the form “Contact us”.
You can also inform us at any time that you no longer wish to receive commercial communications from us using the “unsubscribe” field on the emails sent or by unchecking the relevant box in your user account.
The personal data that you entrust to us is kept:
For a period not exceeding the legal period for the data necessary for the smooth running of the commercial relationship (Orders, deliveries, invoicing)
For a maximum period from the last consultation of 3 years for the data in your account (customer account or support account)
As long as you have not asked us to unsubscribe for those who have requested to receive our promotional information.
The safety of children is very important to us. We require that children under the age of 16 be accompanied by a guardian or their parents when registering on our website. It is the responsibility of parents to monitor their children’s Internet usage. In order to limit the scope of the collection of personal information, we do not ask for the age or date of birth of users who create an account.
Remember to close your browser when you have finished your user session. This is to ensure that other people cannot access your personal information and correspondence if you share a computer with someone else or use a computer in a public place such as a library or internet cafe.
As an individual, you are responsible for the security of and access to your computer. Be aware that when you voluntarily provide your personal data on the Internet (for example: in discussion forums, by email or on chat sites) these can be used by third parties. In short, if you leave your information freely available, you may receive unsolicited messages.
Under the conditions and limits set by applicable law, you have the following rights over the personal data that we collect and use in the manner set out above:
- ask us for access to your Personal Data;
- ask us to rectify or erase it;
- request the limitation of the processing(s) to which you are subject;
- oppose the processing;
- obtain communication of your Personal Data in a structured and standard format;
- withdraw your consent at any time, when this constitutes the legal basis of the processing, and this without affecting the lawfulness of the processing based on your consent and carried out before its withdrawal;
- define directives relating to the fate of your Personal Data following your death;
- file a complaint with a supervisory authority.
These rights may exercise at any time and free of charge by sending an electronic mail (e-mail) to the following address: “Contact us“.
Your request must include your surname, first name, customer number (if applicable), address and a copy of a proof of identity (driving licence, passport, identity card) so that we can identify you and the nature of the request(s) you are making in this context. You will also have to specify the e-mail address to which you wish to receive the answer.
We remind you that you also have the possibility of accessing, modifying and deleting some of your Personal Data in you connecting directly to your customer account.
Note that this site may contain links to third party websites and although selecting our partners, we cannot fully control the content of their site. As such, we cannot be held responsible for their privacy practices. We invite you in this context to refer to their own rules generally available on their websites.