Logic Instrument S.A.
12 rue Ampère, 91430 Igny, France
+33 1 69 33 10 80
Date: 09th Avril 2021
Description of the problem in as much detail as possible, in order to help our technical team resolve the problem as quickly as possible.
PLEASE ADD THIS RETURN NOTE TO YOUR SHIPPING AND SEND IT TO:
Please understand that unsuitable packed or freight forward packets can not be accepted and will be returned on sender’s charge.
Please check before returning if the defect is covered by the warranty.
If we can not identify any faults or faults out of warranty, we charge an inspection and handling fee of €90 excl. shipping and VAT. This amount will not be charged if the quote is accepted.
For an easy and rapid repair process, please reset any passwords on the system before returning the defective material. In the case our support department has no administrator access to the system, we reserve the right to reset the system to factory settings at any time. In case of a not provided BIOS password, we charge €15 excl. VAT for the removal.
Despite all the indulgence we can not guarantee that no data will be lost during the repair. Therefor, always create a recent backup of the hard drive/SSD before returning the device. Logic Instrument assumes no liability for data loss.
Your Logic Instrument Team